Privacy Policy for Palm eTrace App
1. Purpose
The Palm eTrace App is an internal system used for managing palm oil harvesting, dispatch, and
crop sales data. It includes mobile and web-based platforms for operational efficiency.
- User Information: Full name, role (Admin, Supervisor, Worker), login credentials.
- Operational Data: Harvesting records, dispatch records, driver details, mill
information, sales and deduction records.
- Device Information: Device identifiers, application logs, and access time.
- Backup Data: Database backups for disaster recovery purposes.
- Managing and tracking palm oil harvesting and dispatch operations.
- Generating internal reports for operational decision-making.
- Providing user-specific access control and ensuring system security.
- Supporting maintenance, bug fixes, and system updates.
- Conducting system audits and improving performance.
4. Data Sharing and Disclosure
- Internal Use Only: All data is used strictly within the organization. No
personal or operational data will be shared with third parties, except for:
- Authorized system maintenance personnel.
- Cloud hosting providers for system storage and backup under strict confidentiality
agreements.
5. Data Storage and Security
- Data is stored securely on cloud servers with active SSL protection.
- Regular backups and security patches are implemented.
- Role-based access controls are enforced to restrict data access based on user roles.
- User accounts can be created, updated, and disabled to ensure secure access.
6. User Responsibilities
- Users must maintain the confidentiality of their login credentials.
- Unauthorized sharing of account details or operational data is strictly prohibited.
- Users are responsible for reporting any suspicious activities or security breaches to the
system administrator.
7. Data Retention
- Data will be retained as long as necessary for operational purposes.
- Old or irrelevant records may be archived or deleted periodically based on the company’s
data retention policy.
8. Consent
By using the Palm eTrace App, users consent to the collection, use, storage, and processing of
their information as described in this Privacy Policy. Continued use of the App constitutes
ongoing consent.
9. Disclaimer
The Palm eTrace App is provided for internal use only. All data recorded in the system is the
responsibility of the user and the organization. The system is maintained to the best effort
for accuracy, security, and availability but may be subject to temporary outages or technical
errors. The organization is not liable for any data loss, security breaches, or operational
disruptions caused by unauthorized access, system misuse, or unforeseen technical failures.
10. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be communicated via
internal announcements or directly within the App.
For any inquiries regarding this Privacy Policy, contact the system administrator at wanfikrimy@gmail.com / ihsanmohamad13@gmail.com.